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Reservations
Reservations can be made for a single room or multiple rooms to accommodate
the requirements of an individual guest, family, group, or large
conference. The system displays availability up to four years in the
future, checks the past guest file, and calculates rates and packages, all
within seconds. Extensive yield management capabilities are available to
help maximize average daily rate and occupancy.
The software allows a mix of short term and long term reservations. Short term reservations
can automatically calculate rates for each day for different rooms with full
yield management capabilities. Long term reservations can
automatically post rent daily or once a month. Leases can be printed using
Crystal Reports.
For more
information see "Reservations Overview"
Corporate Accounts with Internet Access
The system allows for corporate accounts. Capabilities include:
- Invoicing the
corporate account per room or on a monthly flat rate basis
- The guest can have an individual folio for
incidentals w
- Companies can enter their reservations using the Internet
- Reports on revenue per company on a daily, month-to-date and
year-to-date basis
- Email newsletters, invoices, and other items to companies
For more information please see:
Group and
Company
Internet Reservation
Module
Work Order & Asset Management
RDP offers an extensive Work
Order and Asset Management system that is extremely
useful for Corporate Housings. All guest requests for each room can be tracked.
Additionally, all assets such as trucks, computers, appliances, etc. can be
tracked by VIN, serial or part number.
The Work Order Monitor screen displays the current status of all work orders and
auto-refreshes as work orders are added, changed, or closed. Maintenance personnel
can be automatically notified of new work orders via text message or e-mail to a
mobile device.
See "Work
Order and Asset Management"
Excellent
Performance from 1 to 5000 rooms
RDP has installed over 1000 systems since 1982.
We use Microsoft Windows server software, which provides excellent system
performance. For example, a screen showing 1000 different guests that
are currently in-house can be created in seconds. You can purchase
your own hardware or use RDP's hosted solution.
See
RDP Hardware
Requirements
Email Guest
Confirmations
The system is designed to automatically email
confirmations to guests. A variety of different wordings and styles
can be used. Email can also be used to send guest folios,
surveys, and
other documents.
New Employees can
learn system quickly
Many of our customers have a significant turnover in
staff. The RDP Corporate Housing software is designed so that new employees can
learn the basics very quickly. Our 24 hours / 365 day
support depart is there to help.
RDP's Internet Reservation Module (IRM) allows millions
of potential guests and companies to check availability and make commission-free
Corporate Housing reservations 24 hours a day, 365 days a year.
The IRM is designed to work in conjunction with your existing marketing website.
Reservations are stored immediately in the same database as phone-in reservations,
with one database for true last room availability.
An Interactive Corporate Housing Map can be displayed on the Internet showing the location of all campsites.
Internet guests can click on any room to check availability and show rates.
The Interactive Map feature displays a map of your property with each room as
a "hot spot." The example below shows a campground, however the
interactive map could also be used to show any size Corporate Housing. The guest
or his company can view if the room is available based on their arrival
and departure dates. The room can change colors based on the availability. Once
a suitable room is found, the guest can continue with online booking using the
Internet Reservations Module (IRM.Net).
Features of the Interactive Map include:
- Descriptions of each rooms such as how close to the kitchen, internet
availability, etc.
- Include pictures or virtual tours
- Hover over each room to view the rates for the arrival date selected
- Zone features and easy navigation across the entire map
- Full control of placement of room "hot spots"
- Link directly to IRM.Net and marketing website
- Change color of "hot spot" if room not available
- Room directory with ability to search by room number
See
RDP's Interactive Map for a demonstration of the map's capabilities.
Full PCI Compatible Credit Cards
The system includes the ability to scan and process
credit cards for payments from guests. RDP has certified the system
with Visa's latest PCI requirements for the strongest possible security.
See
"RDP Credit Card
Interface"
24 Hour/365 Day Support and On-Site Training
RDP provides 24 hour/365 day support. Our support
department can use Web-Ex to connect to your system to quickly diagnose problems
and provide solutions. We also offer on-site and remote training.
Over 400 Modifiable Crystal Reports
RDP uses
Crystal Reports
as the basis for over 600 reports.
Customers can modify any of these reports or create new reports.
Crystal Reports is one of the most widely used report writing tools and
allows the use of graphics, colors, charts and fonts to make great looking
internal reports and guest correspondence. During a new
installation RDP will modify some reports and confirmations as time permits.
After installation, is it the responsibility of the customer to use Crystal
Reports to modify or make new reports and confirmations.
Integrated General Ledger
The system includes a complete double entry General
Ledger System. Totals are kept for all accounts on a Daily,
Month-to-Date, and Year-to-Date basis.
See
"RDP General Ledger
Details"
Cash Balancing and Auditing
The system includes daily cash balancing and audit
controls. Various reports that integrate the front desk and
housekeeping are provided to make sure that all guests have paid and the funds
are recorded properly.
See RDP
Sample Reports
Load Reservations from Excel and other
formats
Reservations can automatically be loaded into the Resort Data Processing
Corporate Housing System from Excel or various other formats. This allows a company
to send you an entire rooming list and load it instantly into the system.
With no data entry there is no chance of error.
Wireless Internet Access
& Billing
High-speed Internet access has gone from a "nice benefit" to a "requirement"
for many campers with luxury RVs. The question is not “if” a Corporate
Housing should
deploy high-speed Internet access, but "how to" do it in a cost effective and profitable
manner. RDP has partnered with
RoomLinx to provide a turnkey solution for
wireless access and billing. Charges for Internet access can be charged by
credit card or posted to the guest folio automatically.
See
RDP - Wireless Internet Access Interface.
RDP offers mobile device capability designed to improve communication with
guests and employees. Some of these features include guest text messaging,
mobile check-in, work order tracking, and management reporting. These features
work with any mobile-ready device such as iPhone, Droid, iPad, or any other
smart phone or tablet.
For more information about mobile communication, see
RDP Mobile Device Module.
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