Intelity Interface
The RDP property management system interfaces with Intelity's
ICE (Interactive Customer Experience) program. ICE
allows guests to enter requests such as room service, schedule spa
treatments, purchase show tickets, request wake up calls, etc. from
a web-enabled device. It functions as a virtual concierge,
allowing guests to request and purchase services at their
convenience.
Intelity's ICE is designed for many different web-enabled platforms.
Guests can view and make requests for up to 30 different hotel services directly from
their smart phone, tablet, laptop, or from a device provided in the
guest room such as the TV.
Visit
Intelity website for more information about the features of
ICE.
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RDP and Intelity ICE
The ICE interface accesses a subset of the RDP database via Microsoft's
Web Services (SOAP) using the RDP API. This information allows the guest to
see their folio and post charges directly from the ICE device in the room.
For more information or
pricing on the Intelity ICE interface, please contact RDP.
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