Wait List - Hotel Reservation System Software
The Wait List features in RDP include the ability to make a reservation for a
guest in a non-rental WAIT room when the requested room type is not available, and move them if a room becomes available. If
the guest decides not to complete the reservation because the room isn't available,
Denial Tracking module to record the reason.
RDPWin Wait List Reports
RDP will not automatically convert reservations from Wait List to
actual reservations should the space become available. This needs to be done
manually. RDP offers several reports in Crystal format to assist with managing
your Wait List.
- Wait List Reservations Made Today
- Wait List Reservations by Arrival Date
- Wait List Reservations by Room Type & Arrival Date
- Wait List Reservations by Guest Name
- Expired Wait List Reservations (Arrival in Past)
If space is found for a Wait List reservation, the reservationist should change the room type and rate as
appropriate and confirm the changes with the guest. By changing the room type,
the reservation will fall off of the Wait List reports.
Run the Expired Wait List Reservations report on a regular basis to see if any Wait
List reservations are past their requested dates. Cancel these Wait List
reservations since you were not able to accommodate the guest.
Modify or create new reports with
RDP Crystal Reports.
Moving Wait List Reservations to Available Room
One of the primary goals of a Wait List is to move the guest to an available
when one becomes available. RDPWin allows the reservation to moved quickly
and easily from the Reservation Tape Chart. Emails can be sent to the guest
to notify them that the room became available.
Adding Wait List Reservations
to Email and Guest History Database
Wait list reservations are automatically added to the RDP guest history database,
which captures the guests mailing address and email address. The RDP
system can then send email blasts to all guests for marketing purposes.
The mass email features are included with the core RDPWin system. While a room may or may not become available for the particular time
the guest original requested via the Wait List feature, mass email marketing can
help encourage the guest to book a room at the property at some time in the
Other New RDP Modules
Resort Data Processing (RDP) software has been installed since 1981 at over 1000 locations worldwide (see customer list). Please
links below to learn more about RDP software for Hotels and Resorts. If you are renting homes or condominiums
on a short term basis, please start with Vacation Rental
Overview. Timeshare properties should begin with our Timeshare Overview. Our Campground
system is also available. Our systems are fully integrated,
so all features in our hotel system are available for vacation rentals and
timeshare resorts and vice versa.
Sales for pricing information or to schedule an onsite demonstration.