IRM.Net Group Access & Booking
RDP offers the optional Internet
Reservation Module (IRM.Net) to allow groups and group members
to check rates and availability and make reservations 24 hours a
day, 365 days a year. When an email address exists on the
group master in RDPWin, group members can log into the IRM.Net to
make reservations directly on your system, from any workstation
connected to the Internet, anywhere in the world.
To view sample IRM.Net site from RDP customers, see
IRM.Net Customer List.
View information on Travel Agent IRM.Net
Group Reservation Process
The follow steps below outline the process for making group
reservations on the IRM.Net.
- A group master must be created or exist in RDPWin.
Groups can log into the IRM using their Group# (as entered in
RDPWin) or their e-mail address. A password must be entered
which is stored on RDPWin's Group Detail tab to allow entry.
- The group accesses the group and travel group IRM portal.
A direct link can be set up on your marketing site to direct
groups directly to a portal just for them (no travel agent radio
button) by entering "...IRM/login.aspx?logintype=group".
The same can be done for travel agents using "...IRM/login.aspx?logintype=TA".
- Enter/select dates, complete the People fields, and enter
any preferences desired.
- When the group master has arrival and departure dates and
a room block with selected room types, Availability is automatically
displayed after the login. Links can be configured in
RDPWin to show the availability calendar as shown here:
This sample shows the group discounted rate amount in the header
and reflects the same information in rate breakdown.
- Once Reserve is clicked and when the Virtual Store is installed,
the reservation summary page and vendor information is listed
for easy selection.
- Click Continue after selecting any activities from the Virtual
Store to finalize the reservation. Contact information
and payment details are required, then click Make Reservation.
- When Make Reservation is clicked, the system files the reservation
and displays a confirmation screen. The group can then
print the confirmation, view their reservation history, log
out, or make another reservation.
The guest list is updated once the reservation is finalized.
Group Statistical Reports and Marketing
The system tracks month-to-date and year-to-date revenue for
all group masters. Totals are printed monthly for the current year,
monthly for the previous year, and quarterly.
report writer allows you to change these reports to meet
Groups are a tremendous source of revenue to many properties. The
RDP system provides marketing tools to make sure groups return yearly.
Also, with powerful group reports keying on the group status field
(tentative vs. definite), prospective groups are efficiently tracked,
ensuring no business "slips through the cracks".
The system prints mailing labels and customized letters to groups
based on a wide variety of criteria. For example, a letter is written
once and re-printed inserting every group's name and address who
stayed at the property the past five years. A different letter is
written to all tentative groups that negotiated with the property
but did not confirm.
Custom Group Screen After
The IRM.net can be set up to display a custom screen for each
group after the login step. If a group specific file
exists in /Custom/..../UserText/Groups, then it will be display
upon login with a Continue button below it. Click the Continue
button to proceed to reservations. There is only one group
specific file location, so the file should be named <GROUPNUM>.htm,
for example Rockies.htm.
Contact RDP Sales today for pricing
information or to schedule your installation.
Added: 05/26/09 SS
Updated 05/03/10 SS