Internet Reservation Module (IRM.Net)
|RDP Internet Reservation Module enables
your property to reach online guests and travel agents.
For example, potential guests can find your Internet home
page from home or work, search for an available room, and
make a reservation directly with your hotel or rental property.
Credit Card Payment
Shift4 - PCI Compliant Credit Card
RDP software is designed to process credit card
authorizations, deposits, and payments using RDPWin, the
Internet Booking Engine (IRM.Net) and
Mobile IRM for SmartPhone and Tablets. Our
software uses the
Shift4, which is fully PCI Compliant and appears on
PCI Security Standards Council list of Validated Payment
|In-Room & Wireless Internet Billing Interface
|Resort Data Processing has partnered
to help RDP customers install high-speed internet access
with optional billing to the guest folio. Nomadix
is the leading supplier of solutions for wired in-room Internet
and wireless "hot spots" with solutions for properties ranging
from 20 to 2000 rooms.
High speed Internet access has gone from a "nice benefit"
to a "requirement" for most business guests. The question
is not "if" a property should deploy high-speed Internet
Access, but how to do it in a cost effective and profitable
manner. Nomadix resellers
can provide a turnkey solution to get your property up and
running. The RDP-Nomadix interface can then post charges
to the guest folio.
In-Room and Wireless Internet Billing Interface.
- Guest in-room Internet with wired or wireless connection
- Guests and others can connect to the Internet via
wireless from anywhere in the property
- Non-guests can be charged using a credit card or
national wireless account
- RDP-Nomadix Interface posts Internet access charges
to the folio
- Guests can review their folio on a television screen
- Nomadix resellers provide turnkey solutions
- Summary of Nomadix-RDP Internet billing Interface
||Automatically posts phone charges to
the guest folio with no operator required. Logs every transaction
to the general ledger.
See Call Accounting
||Interface your phone switch to turn phones
on at check-in and off at checkout as well as turn on/off
phones for room moves. Depending on the switch model,
RDP can control wake up calls and turn on/off message lights.
See Phone Actuator
||Turn voicemail on at check-in and off
at checkout. Depending on your system, the interface
can also send the guest name to the voicemail system and
transfer voice messages after a room move.
See Voicemail Interface.
||Change housekeeping status from the guest
room. After cleaning a room, the housekeeper uses
a telephone code (For Example: *4) to mark the room clean.
|Point of Sale
|RDP has interfaced to a wide variety
of point-of-sale systems with the following features:
- Automatically post charges to the guest folio from
a restaurant, bar, spa, golf course, gift shop, etc.
- Provide an “inquire first” capability when your
POS system supports this feature. For example,
a clerk in the restaurant can first inquire to see who
is in Room 102, prior to posting a charge.
- Optional pre-check-in posting is available for all
POS interfaces using the "Micros" standard. For
example, a guest may arrive at the property at noon,
but the room is not ready until 4:00pm. The guest
can put a credit card on file and start charging items
immediately using their reservation number as verification.
- Optional post-check-out posting is available for
all POS interfaces using the "Micros" standard.
For example, a guest may checkout at noon but still
use the facilities for the rest of the day and charge
items, which are then paid for by the credit card on
See Point of Sale Interface
Supported Vendor List.
|In-Room Movie with Video Checkout
||Posts charges from various in-room movie
systems to the guest folio. With the Enhanced Movie
Interface installed, guests can view folio transactions
on their television and check-out of the RDP system.
Guests with a valid credit card on file can process their
own check-outs through the movie system without visiting
the front desk. Once the guest is checked out through
the Enhanced Movie Interface, RDP's availability is immediately
updated and the room is marked "dirty and vacant" for the
See In-Room Movie
Interface and Vendor
|RDP currently interfaces with VingCard
and Kaba Ilco lock systems. Contact Resort Data Processing's
to discuss which system will work best for your property.
RDP's Interface to VingCard
Vision 3000 system
- Available for VingCard Vision 3000 (Version 4.10)
- The key card is automatically generated when checked
- Multiple cards can be created
- Room key cards can be generated on room move
- One key card encoder for each front desk workstation
or shared by multiple workstations
- VingCard can be used with Micros POS systems to
charge to the room
- Improves guest satisfaction with faster check-in
- Reduce errors by eliminating manual entry into key
RDP's Interface to Kaba Ilco Key Systems
- Works with lock models: 700, 710, 740 760, 770,
- Works with FDU and Atlas protocols
|RDP interfaces with your bank's
Lockbox service, which saves you time when it comes to
sending statements and processing receivables from your owners.
exports the end of month owner statement information to your bank
via a file mechanism. The bank processes and sends the owner
statements to each owner. The MICR (Magnetic Ink Character
Recognition) code is included on each statement. The bank collects
and processes the payments directly into your bank account. It sends
back the information in file that is imported using the Lockbox
interface. The owner account is updated in RDP, showing the account
has been paid.
See RDP's Lockbox Interface
|Interface to your credit card processor
using scanners and a modem. This allows every workstation
to scan credit cards and receive authorizations automatically
without entering any information on the credit card terminal.
Credit card scanners, printers, and other devices must be
purchased separately. High speed access via the Internet
is available for faster authorizations.
Use the following links for details on RDP's credit card
RDP and SaleSynergy have a business
partnership designed to dramatically reduce
credit card processing
expenses. RDP has leveraged the significant buying
power of its client base to negotiate the most competitive
rates in the industry with a nationally recognized leader
in transaction processing. For more information contact
Camille Fowler by telephone at (970) 926-2660 or e-mail
her at firstname.lastname@example.org
|Global Distribution System (GDS)
and Other 2-Way Reservation Interfaces
|Today, guests can make room reservations
via the GDS by either calling a travel agent or using a
GDS Travel Website. GDS Travel Websites are designed
to be used directly by guests. These websites are
interfaced directly to the GDS allowing rates and availability
to be displayed to the guest in the same manner as travel
agents. RDP has a wide variety of interfaces to GDS
and other reservation systems. Please see
||Interface the RDP system to various environmental
control systems to turn on / off the heat, lights, and other
devices upon check-in/checkout.
||Many companies using RDP have more than
one property. RDP offers a Central Reservation option
to allow reservations to be made from one location to all
- Reservations database stored at the central reservations
office or the property
- Central reservations and onsite management
- "Mix and Match" RDP system types
- True "Last Room Availability"
- 24-Hour Internet connection
Central Reservations Overview.
|Accounting General Ledger Upload
||The RDP System includes a fully integrated
general ledger that captures all financial activity from
all RDP modules. The RDP general ledger acts as a
"Sub Ledger" to your primary back office accounting system,
just as your payroll system is a sub-ledger. During
system installation, general ledger account numbers can
be assigned for the chart of accounts. The system
automatically makes all entries to these customized account
numbers using standard double-entry accounting principles.
At the end of each day, a balanced general ledger entry
can be automatically transferred from the RDP sub-ledger
to your primary back office General Ledger System.
Automatic transfer is supported with the following back-office
||The RDP system interfaces with
Intelity's ICE (Interactive Customer Experience)
program. ICE allows guest to enter requests such as
room service, schedule spa treatments, purchase show
tickets, request wake up calls, etc. from a web-enabled
The ICE interface accesses a subset of the RDP
database via Microsoft's Web Services (SOAP) using the
RDP API. This information allows the guest to see their
folio and post charges directly from the ICE device in
Intelity ICE Interface Overview for additional
|Nor1 eStandby Upgrade
||RDP interfaces with Nor1 eStandby
Upgrade systems to help increase revenue through guest
upgrades. Nor1 interfaces directly with the IRM.Net to
offer guests the opportunity to upgrade their room for
an additional fee after the booking is complete.
Upgrades are awarded at check-in if the room type is
The Nor1 interface is easy to implement, helps generate
more revenue, and creates a better guest experience.
Nor1 Overview for additional information.
|Glad To Have You Interface
||RDP interfaces with Glad To Have You,
a mobile app designed specifically for the vacation
rental market. This interface help generate more revenue
increasing communication efficiency with your guests,
providing a better guest experience, and making you more
competitive to secure new rental properties. Guests can
download the mobile app from the Apple App Store or
RDP communicates with the Glad To Have You interface
using the RDP API technology. Reservation and room
information is provided to allow the guest to have truly
Glad To Have
for additional information.
|RDP Forms Printing
||RDP provides folios, registration cards,
confirmations, letterhead, checks, statements, envelopes,
and custom laser forms at competitive prices. For
more information, please call (800) 737-7277. From
outside the continental United States, please call collect
See View sample